Operations Instructional Designer

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

The Instructional Designer is a creative force behind high-impact learning experiences that empower our operations teams to excel. In this role, you’ll blend adult-learning expertise, storytelling, and learning technologies to craft engaging, intuitive, and scalable training programs that drive real-world performance. If you love transforming complex information into experiences people want to learn from, this role is for you.

• Dive deep into business challenges—conducting interviews, analyzing trends, and collaborating with SMEs—to uncover true training needs.
  • Design clear, compelling learning objectives that connect directly to business results.
  • Develop vibrant instructional materials, including e-learning modules, facilitator guides, job aids, assessments, microlearning bursts, and more.
  • Build interactive, visually engaging e-learning modules that bring content to life.
  • Create storyboards, scripts, and prototypes that spark ideas, guide development, and support rapid iteration.
  • Analyze training effectiveness using data and learner feedback; turn insights into continuous improvements.
  • Juggle multiple projects with ease, delivering high-quality work on time in a fast-moving environment.
  • Ensure content is accessible, inclusive, and aligned with organizational voice and brand standards.
  • Partner closely with SMEs, stakeholders, and cross-functional teams to gather insights, validate content, and ensure training hits the mark.
  • Maintain, refresh, and optimize learning materials within the LMS; support LMS administrative tasks as needed.

• Qualifications

  • 
    Exceptional attention to detail and organizational rhythm.
    • Ability to thrive under deadlines and shift gears quickly when priorities change.
    • Excellent writing and communication skills, with a knack for simplifying complex topics.
    • Strong documentation and content-creation skills.
    • Experience collaborating across teams and building alignment in fast-paced environments.
    • Positive attitude with a service-minded, solutions-focused approach.
    • Highly adaptable and comfortable working with last-minute changes.
    • Strong professional judgment and the ability to bring creativity to specialized assignments.

  Preferred Skills and Qualifications

  • 
    Proven experience creating engaging learning experiences in corporate, academic, or technical settings.
    • Solid understanding of adult-learning principles and the ability to tailor methods for diverse learners and generations.
    • Hands-on experience with modern e-learning authoring tools.

  Education and Experience

  • 
    Bachelor’s degree in Instructional Design, Education, Communications, or related field—or equivalent experience.
    • Minimum 5 years of experience designing, developing, and maintaining learning modules and content.
    • Proficiency with MS Office applications.

Please submit resume/CV in English.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.