Researcher Trainee

At HireRight, we empower organizations around the world to hire with precision and act with confidence. As a global leader in background screening and workforce intelligence aggregator, we combine smart technology, human expertise, and a passion for delivering with speed and accuracy to create a smooth experience for both employers and candidates. Headquartered in Nashville, TN, and operating in over 200 countries and territories, we’re proud to help millions of people get hired — the right way

If you’re a recent graduate looking to launch your career in a professional, fast-paced global organization — this is the perfect place to start.
As a Researcher Trainee, you’ll play an important part in helping people get hired by verifying key information in their background checks. Think of it as detective work with purpose — you’ll research, verify, and communicate. You’ll work closely with candidates, vendors and teams across the world to ensure reports are accurate, complete, and delivered on time.

This is an exciting opportunity to learn about global hiring practices, develop strong communication and research skills, and grow within a supportive, team-oriented environment.

Below will be the primary responsibility of this role:

• Verify candidates’ information such as education and employment details using phone, email, and online research tools.
• Communicate confidently and professionally with candidates to collect or clarify details, helping them move smoothly through the screening process.
• Collaborate with internal teams to ensure timely and high-quality results for our clients.
• Maintain accurate records and documentation in line with company standards.
• Manage data with accuracy, confidentiality, and attention to detail.
• Meet productivity and quality goals while learning continuously from feedback and training.
• Contribute to process improvement by sharing ideas and best practices.
• Support teammates and participate in a culture that values accuracy, teamwork, and customer focus.
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• A bachelor’s degree in any field — fresh graduates are welcome!
• Strong communication skills in English (both written and verbal).
• Basic computer knowledge — proficiency with Microsoft Office and email is a plus.
• Detail-oriented mindset — you enjoy researching, checking facts, and ensuring accuracy.
• Friendly and professional phone etiquette — comfortable reaching out to people.
• Willingness to learn and grow in a flexible shift schedule.

Previous customer service experience is an advantage but not required.

• You will play a role where your work truly impacts people’s careers worldwide.
• Be part of a global organization that values learning, diversity, and collaboration.
• Access AI & latest technology-driven, modern training programs to accelerate your learning.
• Develop skills in communication, data verification, and client service that open doors to future career growth.
• Work in an environment that’s supportive, inclusive, and focused on helping people succeed & grow.
• Explore Internal Job Movement Opportunities to grow your career across different teams, functions, or global locations — your career path is not limited to one role.
• Be part of a fun, vibrant & energetic community that knows to work hard & party harder.
• Enjoy a comprehensive medical insurance plan to keep you and your family protected.
• Benefit from a referral bonus program — earn rewards for bringing great talent into the company.
• A transparent and supportive leave policy that helps you balance work and personal life.

At HireRight, every check you complete helps someone take the next step in their career — including you.