Researcher I

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

HireRightについて

HireRightは、世界有数のバックグラウンド・スクリーニングおよび人材ソリューションのプロバイダーです。私たちは、統合され、カスタマイズされたソリューションを通じて、審査と採用の意思決定に明確さと自信をもたらし、すべての業務においてより高い精度を推進します。社内人材、個別サービス、独自技術を組み合わせ、最高のアプリカントエクスペリエンス（応募者体験）をお約束します。PBSAの認定を受け、テネシー州ナッシュビルに拠点を置く当社は、南北アメリカ、ヨーロッパ、アジア、中東の200の国と地域にまたがる地域センターから専門知識を提供しています。いつでも、どこでも、正しい結果を出すというコミットメントにより、当社は世界中の企業や組織から信頼されるパートナーとなっています。

Ensuring a first class customer and candidate experience through verifying standard education, employment, and reference information as well as conducting credit, criminal and database checks in line with qualitative and quantitative performance targets for the role, utilizing available resources such as telephone or electronic processes in a professional and timely manner, adhering to company policies and procedures in order to help candidates get hired.

• Ensure that duties are carried out your tasks in line with the priority under the supervisor’s direction
• Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner 
• Communicate with Candidates under the supervisor’s direction, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible 
• Collaborate with other teams to keep Supervisors informed of issues throughout the screening process 
• Ensure all actions comply with all applicable Data Protection legislations
• Assist team members and works as part of the team to ensure customers’ expectations are met 
• Conduct interviews with professional referees to verify Candidates’ employment history 
• Keep to report, communicate, and consult with supervisors
• May assist in ad hoc projects as and when required

High school diploma or GED required, College Degree Preferred

Experience:

• Must have a basic computer knowledge
• Experience with Microsoft Project a plus
• Strong problem-solving skills;
• Confidence and decision making skills a plus
• Ability to analyse multiple pieces of data;
• Ability to handle sensitive accounts;
• Trustworthy;
• Must be independent, eager to learn and patient;
• Occasional overtime required.

            Knowledge & Skill:

• Good understanding of the roles of the relevant functional groups within own area.
• English: Business level, Japanese: Native level
• Great Team player