HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Ensuring a first class customer and candidate experience through verifying standard education, employment, and reference information as well as conducting credit, criminal and database checks in line with qualitative and quantitative performance targets for the role, utilizing available resources such as telephone or electronic processes in a professional and timely manner, adhering to company policies and procedures in order to help candidates get hired.
Role Purpose:
Ensuring a first class customer and candidate experience through verifying standard education, employment, and reference information as well as conducting credit, criminal and database checks in line with qualitative and quantitative performance targets for the role, utilizing available resources such as telephone or electronic processes in a professional and timely manner, adhering to company policies and procedures in order to help candidates get hired.
Responsibilities:
· Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
· Quickly and effectively researches and verifies facts provided by candidates of clients’ to ensure the screening process is completed in a timely manner
· Conducts interviews with professional referees to verify candidates’ employment history
· Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
· Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
· Collaborates with other teams to keep clients informed of issues throughout the screening process
· Reviews and maintains a good understanding of service level agreements and performs work in accordance with clients’ requirements
· Implements changes to processes as directed following changes to service level agreements
· Stays up to date with procedures and Service Level Agreements to ensure clients’ needs are continually met
· Ensures all actions comply with the Data Protection legislation
· Maintains accurate and up to date records of actions taken in the background screening process
· Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
· Maintains a standard of work that meets the department quality and productivity targets
· Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
· Assists team members and works as part of the team to ensure customers’ expectations are met
担当業務
応募資格
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
採用情報
HireRight, LLCは機会均等雇用主です。
マイノリティ / 女性 / 退役軍人 / 障害者
HireRightは、サーチ会社や人材派遣会社を経由またはそこから直接送られてくる未承諾の履歴書は受け付けません。すべての未承諾の履歴書はHireRightの所有物とみなされ、HireRightは紹介料を支払う義務を負いません。
すべての履歴書は秘密保持されます。この求人では、プロフィールが要件に密接に一致する候補者のみに連絡されます。
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